Domestika
Domestika Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Domestika has 1.3 star rating based on 67 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good courses, No pros, Variety of courses.
Cons: Scamming people, Fraudulent transactions, No customer service.24% of users think that Domestika should improve its Payments.
61% of users say that they won't use Domestika in the future for similar services or products.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Domestika has 1.3 star rating based on 67 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good courses, No pros, Variety of courses.
Cons: Scamming people, Fraudulent transactions, No customer service.24% of users think that Domestika should improve its Payments.
61% of users say that they won't use Domestika in the future for similar services or products.Recent recommendations regarding this business are as follows: "Be very careful with Domestika, do not give them your bank details!", "Don't do it.", "Do not purchase any courses from Domestika if you do not want to be scammed", "Be careful, after purchasing courses for $0.99 you will be quietly bombarded with emails where you will supposedly be subscribed to Domestika plus, and after a month, in addition, for each course purchased, they will charge $130.00 without warning", "do not use their service".
Most users ask Domestika for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Domestika Reviews
"Everything went fine."
they responded to me very quickly They were very kind and refunded me immediately. aaaaa bbbbb ccccc ddddd User's recommendation: Everything is OK
"This is a fraudulent company"
First, they are hard to reach; they don't answer emails. Second, I just bought three cheap courses and membership was never mentioned nor did I purchase it. A...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
This is a fraudulent company
First, they are hard to reach; they don't answer emails. Second, I just bought three cheap courses and membership was never mentioned nor did I purchase it. A couple of weeks later, they charged me for a membership I never bought, just because they illegally held my credit card information.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Douglas, Arizona
Domestika is running a scam
Be very careful with the company Domestika! They use false advertising.
On 1.12.24, I paid for a spoon carving course taught by @a.ndrea_cortes for $1.99 USD, only to find they charged me an extra $108.86 USD on 31.12.24, without my permission. For this amount of money I could have done an in person spoon carving course.
This company does not respond to you except with bots. They are however able to limit disgruntled customers sharing their experiences on social media (Facebook, Instagram and Twitter/X), to prevent them warning prospective customers about their deceitful practices.
I have been unsuccessful in getting my money back from my bank and PayPal. I dont believe Domestika is abiding by Australian Consumer Laws & has taken the funds illegally.
I have reported this matter to Australian Federal Police and SCAMWatch (who share information with the Australian Competition & Consumer Commission).
The spoon carving community is very small and I will be sharing my experience about this company on every internet platform that I can (Instagram, Facebook, Twitter, Reddit, LinkedIn, Google review etc), because I do believe this company has used fraudulent tactics to advertise their courses.
Tens of thousands of customers been scammed by Domestika Inc. Please do your due diligence and never deal with them (give your bank details), otherwise you will be scammed too!
If you have been scammed please sign the Change Org petition called Domestika Estafadores (with 12+ K signatures and counting), to help get a class action off the ground. Sorry I can't post the email address here!
- Scams people and ignore them
Preferred solution: Full refund
User's recommendation: Be very careful with Domestika, do not give them your bank details!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund and Customer Support Issue
I've had a very disappointing experience with Domestika.
I was charged $124.19 for an annual Domestika Plus subscription that I never meant to sign up for.
I had activated a free trial, but I didn't realize it would automatically renew into a paid plan without clear consent or proper warning.
I reached out to their support team multiple times, but all I've received are automated responses that don't help at all. I've explained that I haven't used the subscription benefits and didn't authorize this charge, but they just keep redirecting me to their refund policy without really addressing the issue.
Moreover, there is currently no way to remove my payment details from their platform, and contacting their support team did not help resolve the issue either.
I genuinely liked and respected Domestika for its courses, but this experience has been incredibly frustrating and disappointing. I hope they start treating their customers with more care because this kind of situation leaves a really bad impression.
- Suspicious methods of selling courses
- Unauthorized debiting of funds from a payment card
- Inability to remove your payment details from the platform
Preferred solution: Full refund
User's recommendation: Do not purchase any courses from Domestika if you do not want to be scammed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unfair Charges
WARNING! Be cautious when buying courses from Domestika, as they misleadingly and automatically enroll you in an annual subscription without clear notice.
I purchased a course for 0.99 USD and was later charged 120.36 USD for an annual plan I didn't intend to sign up for. I reached out for a refund but received NO response. The subscription cannot be easily canceled, and this can lead to serious stress and financial issues.
Check reviews on Trustpilot and other legitimate sites for similar complaints. Be careful before making a purchase!
- No pros
- Misleading system of subscription
User's recommendation: Do NOT buy anything from Domestika
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sumqayit, Sumqayit
Illegal withdrawal of money from a card
On November 23, I purchased two online courses for $0.99 each. But 24 December, $260.00 was unexpectedly withdrawn from my card for additional services unknown to me that I did not subscribe to!
I am convinced that Domestika is a serious organization that does not engage in financial fraud and in this case, there was an error.
Please return $260.00 back to my card as soon as possible! These funds are intended for my son's flight to a university in another city.
User's recommendation: Be careful, after purchasing courses for $0.99 you will be quietly bombarded with emails where you will supposedly be subscribed to Domestika plus, and after a month, in addition, for each course purchased, they will charge $130.00 without warning
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Subscription not working
Good morning,
I was charged for a Domestika Plus subscription with purchase #C4053****T2608****. However, I do not have access to it, and my subscription page reads: 'You aren't a Domestika Plus member yet. Subscribe to Domestika Plus to get free access to watch thousands of courses, 12 annual credits to exchange for any course, course certificates, and more.' This confirms that I'm not a subscriber, yet I have paid $111.58 for it.
Your help center has not been helpful. I wish to have the option to unsubscribe and avoid being charged for a service I cannot use.
I look forward to hearing from you as soon as possible.
Kind regards,
Ute Dandrea
- Good courses
- No consistent reply to problems
Preferred solution: THE OPRODUCT I HAVE BEEN CHARGED FOR
User's recommendation: HELP CENTER IS NOT WORKING
Same thing ! And they just ignore all messages ! I keep doing posts in their instagram to make them move ( in which I don’t believe , but keep going )
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Cargo no reconocido
Me han cargado 100 euros cuando ya me había dado de baja del plus en agosto, no entiendo por qué me han cargado. Necesito mi dinero, por favor.
- Took money from your account no body respond
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Request for a Refund for Domestika Plus
Infuriating, frustrating and unsatisfactory
I can see it all now that I have had to go back through emails, but when I bought the course - on offer at a fraction of the usual cost, I thought that was all I was doing - buying a short online video course.
Without my knowledge, and not authorised by me, when I paid for the course, onto my receipt, they sneakily slipped the addition of the 30 day free trial period of Domestika Plus. I briefly saw Domestika Plus mentioned, and something about credits, which all seemed like superfluous info at the time to what I'd signed up for and I didn't give it any more attention.
(I wish I had!)
What happened next - when I bought the short course - the 14 day-cooling off period for Domestika Plus also started. That is the most insidious part of the whole thing I think, and it all smacks to me of deviousness from the outset. As though they have designed the whole thing from end to end with despicable intent. That is truly how it feels.
A couple of days ago the trial period ended, but because I didn't even know I was on a trial period, I hadn't cancelled it in time before they automatically took $115.89 via PayPal from my bank account.
I was shocked to discover this, as I did not knowingly sign up for a trial period or the annual subscription. As far as I was concerned, I was purchasing a short video course for a little over £5!
I tried and tried in vain to request a refund from the website but the instructions offered to request a refund do not appear for me. The refund button doesn't appear. I know now it is because I am not eligible in their eyes for a refund because I didn't cancel the subscription in time.
Honestly, if they had inadvertently signed me up for a month I wouldn't be so upset - but for a year and for over £100 is so out of order!
I have been on the site for the last 2 days trying to either request a refund or send a message. It even took a very long time, and a search outside the site to find a link to the Contact Form.
I have written a few times now and received the same message - obviously from AI - over and over again, telling me the steps to take to request the refund, which as I explained above - do not work.
After discussing this in depth with both Paypal and my Bank, it is clear that Domestika covers themselves very well with their Terms and Conditions. This doesn't make up for despicable behaviour and customer service, though! (Their response to Paypal's communication to them was to send them their 20-page Terms and Conditions!)
I am very frustrated and literally furious that this money has been taken from me without my true authority and consent.
I feel scammed and quite frankly - abused!
I also wish I'd done a search for reviews of Domestika before buying the course because I would have been very wary. Trustpilot give them 1.8 rating - which is Poor and there are so many people with the same story as me!
But I'm glad to find this site which feels like an oasis in the desert :-)
and through them I have sent a message to Domestika's legal team - I await their response.
The email receipt I've included, I realise now they had the audacity to entitle the email - "Your receipt for "Domestika Plus" and "1" more". - having only ordered the Course!
You can see how they have included the Domestika Plus in there ... Grrrrr!!!
- Broad range of courses to choose from
- Sneaky extra costs and terrible customer service
Preferred solution: Full refund
User's recommendation: BEWARE - hidden sign-up to an Annual Subscription over $100
exactly the same happened to me. I also do not have access to my plus subscription in order to cancel it or make changes or use it. A real FRAUD
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I WAS A WITNESS TO SCAM BY DOMESTIKA
I am one of almost 12,000 people (and counting more) who were illegally charged by DOMESTIKA for purchasing a $1 product. Domestika very snickily charges you a subscription in the amount of 100 dollars and more after a month with no future warnings and no possibility of refund.
Their support is impossible because they have an automatic response to every email and every help you ask them. If you are lucky, they will respond to your endless comments on social networks and write to you that they do not tolerate writing such comments as refunds.
Domestika still hasn't responded to all customer complaints, and believe me, there are quite a few of them. The number of dissatisfied customers is increasing and Domestika is still taking money from people
- No pros
- Deleting customer comments on networks
- No customer support
- Automatic response to refund requests on their site
Preferred solution: Full refund
User's recommendation: DONT BUY ANYTHING FROM DOMESTIKA! DELET YOUR PAYMENT INFORMATION IF YOU HAVE ACCOUNT ON DOMESTIKA PAGE
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Subscription
I cancelled my subscription from Domestika months ago, but they still charged my card six months later for $120, even though I have an email stating that they cancelled my subscription. I was charged anyway.
- Content not in english
- Poor business model
- Discriminate against disability
Preferred solution: Full refund
User's recommendation: do not use their service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
Hello,
On June 10th, I started a free trial. On June 15th, I cancelled my free trial and took screenshots of the confirmation as I wasn't enjoying the content. However, I just noticed that I was charged $133 on July 15th. It is almost impossible to get help on their website.
Then, I sent an email, and received an unsatisfactory response that didn't answer my concerns. I subsequently wrote back two more times, but they have not responded. They took my money, and the site will not allow me to delete the credit card I had on file for the free trial, so I suspect they will attempt to take more funds.
I'm beyond fed up and angry. I'll be filing a complaint with BBB as well.
- Steal your money even when you cancel
Preferred solution: Full refund
User's recommendation: Stay far away!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Non Refund of non desired subscription
Company fixed the issue and I have been provided with full refund.
Grateful to PayPal. After 3 days they issued a refund. Sth is very wrong with Domestika but I see that other platforms have similar complaints
I keep receiving the same message
Hello,
Thank you for contacting Domestika!
Regarding your request, if you are writing to us because you have received a charge that you do not recognize, it is possibly because you have previously activated a FREE TRIAL TO DOMESTIKA PLUS; this was a 30-day trial period which was automatically renewed, as stipulated during activation for the annual plan modality indicated there.
Please review the following Help Center article which describes the cancellation and refund policies associated with Domestika Plus.
We hope that you find the information useful and that you continue learning and enjoying Domestika.
Preferred solution: Full refund
User's recommendation: Don’t deal with them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can't refund domestika plus
He recivodo cargo $109 por plus domestika
No he autorizado el cargo y no puedo pedir el refund.
Si no cancelan y hacen el refund HOY. Voy a hacer por todos los medios sociales la peor propaganda sovre ustedes.
Ademas ya mande una investigation al FBI por los robos de cobrar sin autorizar. Tambien, eliminen el paypal Como forma de pago que tampoco yo lo guarde!
Pierden clients robando
Lea el email sobre este fraude y si en menos de 24 horas este refund no se ha hecho. Me dirijo a todos los social media a describir su robo.
Get Outlook for Android
From: Domestika
Sent: Monday, July 8, 2024 9:16:41 PM
To: ginaresto40@***.com
Subject: Tu recibo de Domestika Plus
DOMESTIKA
image
imageimageimage
Recibo de tu compra
Hola ginaresto40,
¡Gracias por tu compra! Este es el recibo de tu pedido C3845****T2469****.
Recibo
09/07/2024
Domestika Plus
Suscripción anual con varias ventajas incluyendo el acceso gratuito a miles de cursos, 12 créditos anuales canjeables por cursos y certificados de curso.
$109.99USD
Total
$109.99USD
Solicitar factura
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Domestika Inc. 2001 Addison St.
Berkeley CA
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Preferred solution: Full refund
User's recommendation: Will never use it again
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Incorrectly charged
I recently noticed an incorrect charge on my account for an annual membership. To clarify: I only purchased a course and did not sign up for a membership.
I did not opt for any free trial or membership at any point. I received no communication indicating that I had enrolled in a free trial or membership. I emailed Domestika, only for them to direct me to a link stating that they don't give refunds.
I have seen many complaints on the internet about the exact same situation. Very disappointing!
Preferred solution: Full refund
User's recommendation: Do not buy a course from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Amersham, Buckinghamshire
Thieving fraudsters
Paid for a year membership in June 24. Now January 25 and I still dont have access to the account with the membership, no refund and they dont reply to emails. DO NOT USE.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Irving, Texas
Unauthorized charge
I contacted them several times that I didn't want to get charged the yearly membership after the trial. Period there is nowhere on the app or online to cancel my payment method or the trial.
They charged me anyways! I have had no help from them.
User's recommendation: Don't do it.
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I also didn't intend to continue the yearly subscription fee (which I accidentally signed up for under two accounts... I know).
I cancelled within a couple hours of the deadline but can't get anything but am automated response. Ideally I'd like to get both refunded bc I haven't used it at all, but surely they can at least see that the second account was a complete accident bc it's never, ever been used for anything.I like the courses.
But. Customer service is scam level